FAQs

MOGSki · Frequently Asked Questions

Everything You Need to Know

Answers about our materials, craft, care, and the tradition behind every piece. If you don't find what you're looking for, we're always happy to hear from you directly.

01

Care & Cleaning

Snow is your boots' most natural cleaning companion — and the one they were born for. After wearing in fresh snow, simply walk a few paces through a clean patch. The snow works its way into the fur fibres and lifts surface dust, salt residue, and loose debris as it melts away from the warmth of the hide.

This is exactly how animals in the wild maintain their winter coats — and the same principle that has kept Mongolian boots clean across centuries of use on the steppe. No product required. No effort needed.

The tradition behind this: Nomadic riders in Inner Mongolia never used water or chemical cleaners on their hides. They trusted the snow — a brisk walk through fresh powder was, and remains, the most effective routine maintenance a natural hide boot can receive.

For more thorough cleaning, a small amount of mild dish soap diluted in cool water is all you need. Dampen a clean cloth or soft wet wipe, apply a tiny amount of soap, and gently wipe the surface in the direction of the fur or grain. Follow immediately with a clean damp cloth to remove any residue.

There is no need for specialist leather cleaners, conditioning sprays, or waterproofing treatments. The natural hide does not require them — and some products can actually disrupt its natural breathability and water-repellent properties.

Use cool water only. Hot water can cause natural hides to stiffen or shrink. Always allow to air-dry naturally, away from direct heat.

The most important rule: do not try to clean wet mud. Wiping or scrubbing while mud is still wet will push it deeper into the fibres.

Instead, set the boots aside and let the mud dry completely — usually a few hours at room temperature. Once fully dry, the mud contracts away from the hide fibres. Simply crumble it away with your fingers or a soft-bristle brush. It lifts cleanly, leaving little or no mark underneath.

If a faint mark remains after removing dried mud, a light wipe with a damp cloth is usually enough to lift it entirely.

Natural fur has a memory. After a long day of wear, the fibres may be slightly compressed. Shake the boots gently when you take them off and let them rest overnight in a well-ventilated space. Most of the time, the fur returns to its natural loft on its own.

For exterior fur trim, gently work the fibres back into place with your fingers while slightly warm from wear. Avoid stiff brushes — they can break the individual hair shafts. A wide-tooth comb or soft clothing brush, used gently, is appropriate for occasional grooming.

To help boots hold their shape while the lining recovers, place a boot tree or loosely rolled newspaper inside overnight.

  • 1Remove the boots promptly and stuff loosely with newspaper or a dry cloth to help them hold their shape.
  • 2Allow to dry naturally at room temperature — away from radiators, fireplaces, or direct sunlight. Heat causes natural hide to stiffen and crack.
  • 3Once fully dry, the hide will have returned to its natural state. If the surface feels slightly stiff, a few minutes of gentle flex with your hands will restore its softness.
Never use a hair dryer, tumble dryer, or heat source to speed up drying. The hide needs time, not heat.

No. Because our hides are entirely natural and untreated, they have not been stripped of the natural oils and lanolin present in the animal's original coat. Those oils are still there — doing exactly what they were always intended to do.

Applying mink oil, neatsfoot oil, beeswax, or commercial conditioners to a MOGSki piece is unnecessary and may darken the hide, alter its natural water-resistance, or interfere with its breathability. The hide is already conditioned by nature.

Natural hide breathes — so it needs air, not an airtight box. Store in a cool, dry, well-ventilated space, ideally in a cloth dust bag (not plastic). Avoid direct sunlight, which fades natural tones over time, and damp spaces, which can encourage mildew.

For seasonal storage, make sure boots are completely clean and fully dry first. Loosely stuff the shafts with acid-free tissue or a boot shaper. A single cedar block placed inside will naturally deter insects and absorb residual moisture.

Avoid storing natural fur or hide items in compressed positions for extended periods. They prefer space and air around them.

Yes — the same principles apply across all MOGSki pieces. Snow-clean for light maintenance, mild soap and a damp cloth for deeper cleaning, and natural air-drying at room temperature when wet.

Hats: Reshape gently with your hands while slightly warm, and store flat or on a hat form rather than folded.

Bags: Fill loosely with tissue when not in use to prevent the hide from developing permanent creases. Avoid overloading.

Gloves: Turn them inside out occasionally after wear to let the interior fur lining air. A gentle stretch of the fingers before storing helps them retain their natural fit.

02

Materials & Craft

MOGSki uses primarily sheepskin, cattle hide, and mink sourced from Inner Mongolia's food system. Inner Mongolia has one of the highest rates of cattle and sheep consumption per capita in the world — the hides that come from this food production would otherwise be discarded as waste.

The specific hide used for each piece depends on the product style and what is available in a given production run. This is part of why no two MOGSki pieces are identical: we work with what the season and the land provide, not with a standardised industrial supply chain.

The decision not to dye is deliberate — rooted in both philosophy and performance.

Philosophically: Dyeing would erase the most honest thing about each piece — the fact that the colour you see is exactly what the animal was. The natural variation from hide to hide is the record of a specific animal's life, coat, and winter. That is worth preserving.

In performance: The dyeing process strips the hide of some of its natural oils, compromising the water-resistance and breathability that make a natural untreated hide superior to a treated one. By leaving the hide undyed, we leave intact every property that makes it warm, water-resistant, and breathable.

In our view, the variation is the luxury. A product that looks identical to every other product in the same style is not rare. A piece that could not exist anywhere else on earth — in precisely its combination of tone and grain — is.

No — this is by design. Because our hides are natural and undyed, every piece carries its own unique combination of tone, grain pattern, and marking. The photographs on our website show a specific piece made from a specific hide. Your piece comes from a different hide and will therefore look different — sometimes subtly, sometimes quite distinctly.

This is not a quality inconsistency. It is the nature of working with real materials. When you buy a MOGSki piece, you are not receiving a replica of the photograph — you are receiving the specific piece that was made for your order, one that exists nowhere else on earth.

If you would like to see photographs of the specific hide selected for your piece before production is finalised, please contact us at hello@mogski.com. We're happy to share images and discuss the character of your hide in advance.

The Mongolian boot is one of the oldest continuously produced pieces of functional footwear in the world, with a history spanning more than a thousand years. The fundamental construction principles have remained largely unchanged because they work: a natural hide upper, a sole designed for the specific mechanics of horse riding, a shape that keeps the foot warm without restricting circulation.

The craft is deeply embedded in Mongolian nomadic culture. Historically, the ability to make a good boot was an essential household skill — winter survival could depend on whether your footwear was made correctly. The techniques for selecting hides, curing them without chemicals, cutting against the grain to prevent water penetration at the seam, and stitching with the specific tension required to hold against wind were passed down from mother to daughter across generations.

MOGSki's artisan collaborators in Inner Mongolia are the living continuation of this tradition. The techniques they use are not historical reconstructions — they are the techniques they learned from the women before them.

The fur used in MOGSki pieces is genuine natural fur, sourced as part of the same food-system byproduct hides as the outer construction. We do not use synthetic fur or synthetic insulation of any kind.

We make this choice because genuine natural fur provides a level of warmth, breathability, and durability that synthetic alternatives have not matched — particularly at the extreme temperatures MOGSki pieces are designed to perform in. If you have questions about our specific sourcing, we are always happy to discuss them directly.

Every MOGSki piece is entirely handmade by our artisan community in Inner Mongolia. No component of the construction is machine-stitched.

The stitching technique follows the traditional Mongolian method: the needle is drawn through the hide in a specific rhythm that distributes tension evenly across each seam, preventing the single-point stress failure that causes stitching to unravel with wear. The stitch density and thread are selected for each specific hide, because different hides require different approaches to produce a seam that holds across years of use in demanding conditions.

This is why each MOGSki piece takes many hours of dedicated handwork, and why we cannot produce at high volume. The craft does not permit acceleration.

03

Fit & Sizing

MOGSki boots are built on a last derived from the traditional Mongolian riding boot — slightly wider and more generous in the toe box than most contemporary Western footwear. This is intentional: a foot with full circulation stays warm; a compressed foot does not.

As a general guideline, order your true street shoe size. The boots will feel slightly roomier than a conventional winter boot — this is by design. If you plan to wear heavy wool socks, or if you are between sizes, we recommend sizing up by half a size.

If you're uncertain, contact us with your foot measurements (length in cm and width at the widest point). We'll advise you personally on the right size.

Yes — natural hide is a living material, and it will conform gradually to the shape of your foot over the first several wears. Over time, the hide moulds gently to your particular foot, making a well-worn pair of MOGSki boots more comfortable than a new pair, not less.

This process typically takes three to seven wears, depending on hide density and how active your use is. During this break-in period, you may notice the boot feeling slightly firm at certain pressure points — this is normal and will resolve as the hide relaxes.

Yes — and this is the traditional way to wear them. Mongolian riding boots have always been worn over thick wool layers; the generous fit of the last accommodates this exactly. The combination of a thick natural wool or cashmere sock with a fur-lined MOGSki boot is one of the warmest configurations available for extreme cold.

If you specifically intend to wear heavy socks, we recommend sizing up by one full size from your street shoe size.

Because every pair is made to order by hand, we can accommodate half sizes and custom fit requests. If your foot sits between standard sizes, please contact us before placing your order. We'll discuss your measurements and recommend the right approach.

Custom sizing does not carry a premium — it is simply the nature of a handmade piece.

We want every MOGSki piece to fit the person it was made for. If your boots arrive and the fit is not right, please contact us within 7 days of receipt and we'll work with you to find a solution — whether that means adjustments by our artisans, an exchange for a different size, or a return.

We would rather spend time solving a fit problem than have a piece go unworn.

04

Performance

MOGSki boots are derived from the construction tradition used by Mongolian riders for over a thousand years at temperatures regularly reaching −30°C to −40°C (−22°F to −40°F). This is not a marketing claim — it is the historical performance record of the materials and techniques we use.

For typical North American and European winters — including harsh conditions in New England, the Upper Midwest, Canada, and Northern Europe — MOGSki boots will keep your feet warm in conditions that most commercial winter boots cannot match. The combination of a thick natural fur lining, an untreated outer hide with intact natural insulating properties, and construction that prevents wind penetration at the seams produces a level of warmth that synthetic insulation has not yet replicated.

MOGSki's founder wore these boots for ten winters in Inner Mongolia. New England winters have presented no challenge whatsoever.

MOGSki boots are water-resistant — the natural untreated hide repels water by surface tension, the same way a sheep's winter coat does. Water beads and disperses across the surface rather than penetrating the fibres. In snow, slush, and light to moderate rain, the boots perform excellently.

In sustained, heavy rain — standing in pooled water for an extended period — water will eventually work through any natural material. For those conditions, we recommend pairing the boots with waterproof gaiters.

One important advantage over treated leather: the water-resistance of a MOGSki boot does not degrade over time and does not need to be reapplied. It is an inherent property of the hide, not a surface coating that wears away with use.

Natural, untreated hide is generally more durable than conventionally tanned leather — the natural oils and fibrous structure of the hide have not been disrupted by chemical processing. A properly cared-for natural hide boot will significantly outlast a commercially tanned leather boot.

The traditional Mongolian boots that inspired MOGSki's construction were built to last years of hard riding in extreme conditions. They were not seasonal items. They were made to be worn, repaired when necessary, and worn again.

MOGSki boots carry the same expectation of longevity. With correct care, they should remain in excellent condition for many years of active use.

Yes. Because the boots are built entirely by hand with natural materials and accessible stitching, they can be repaired, resoled, and restored by a skilled cobbler or by our artisan workshop.

If your boots need attention after years of wear, please contact us at hello@mogski.com. We'll assess whether our workshop can carry out the repair, or advise on an appropriate local option.

A boot that can be repaired indefinitely is not an expenditure — it is an investment. We make MOGSki pieces to be worn for decades, not seasons.

Both — this was the original design brief. MOGSki was created specifically for the person who moves between outdoors and city: the rider who also walks to a restaurant, the student who also farms, the city-dweller who also skis.

The sole is constructed for grip on snow and pavement. The silhouette is derived from traditional Mongolian form but adapted for contemporary proportions and urban wear. These are not purely outdoor boots, and they are not costume pieces. They are made for actual winter life — in all the combinations of terrain that entails.

New MOGSki pieces will have a natural, mild hide scent — distinctly organic, not unpleasant, but unfamiliar if you've only ever worn synthetic or heavily treated leather. It is simply the honest smell of a natural material that has not been chemically masked.

This scent diminishes naturally with wear and airing over the first several weeks. Hanging the boots in a well-ventilated space between wears will accelerate the process. It will not return once it has faded, and it will not transfer to clothing.

If the scent of a new piece feels strong, placing dried lavender or a cedar block inside while not being worn will help neutralise it gently.

05

Sourcing & Ethics

No. Every hide used in a MOGSki piece comes from an animal raised and consumed entirely for food — as part of the existing food system of Inner Mongolia, one of the world's highest per-capita meat-consuming regions. The hide is the part of the animal that would otherwise be discarded.

No animal is raised, farmed, or sourced specifically for any MOGSki piece. Our existence does not increase demand for animal products. We simply use more of what already exists.

MOGSki is made by a community of craftswomen in Inner Mongolia — artisans whose families have practised traditional hide-working and boot-making for generations. We work with them as collaborators, not as a contracted factory workforce.

Our founder Lizanne maintains a direct personal relationship with the artisan community. Prices are set collaboratively and reflect the skill and time required for each piece. Work is done at the artisans' own pace, without production quotas or rushed timelines — which is also why lead times for MOGSki pieces are longer than commercial manufacturers.

We are cautious about using "sustainable" as a marketing label. What we can say clearly:

  • We use byproduct materials that would otherwise be waste. We do not create new demand for animal products.
  • We use no synthetic materials, no chemical dyes, and no artificial finishes — no microplastic pollution, no petroleum-derived manufacturing inputs.
  • We make things in small quantities, to order — no overproduction, no unsold inventory.
  • We make things to last for decades. The most sustainable product is the one that never needs replacing.
06

Orders & Shipping

The majority of MOGSki pieces are made to order. Because no two hides are identical and each piece is built with the specific customer and size in mind, we begin production after an order is placed rather than producing in advance.

From time to time, a small number of ready-made pieces in standard sizes are available. These are noted as immediately available on the relevant product pages.

For made-to-order pieces, the typical lead time is 4 to 8 weeks from order confirmation — reflecting the time to select the right hide, complete the handwork, and ship from Inner Mongolia.

During peak periods (October through December), lead times may extend slightly. We will always communicate an estimated timeline when your order is confirmed and update you if anything changes.

If you need a piece by a specific date, please tell us when you order. We will do our best to accommodate your timeline, or tell you honestly if it isn't possible.

We recommend ordering winter pieces by early October to ensure comfortable delivery before the season begins.

Yes. MOGSki ships to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location.

Please note that international shipments may be subject to customs duties and import taxes in your country. These are the responsibility of the recipient and are not included in MOGSki's prices. If you are uncertain about import regulations for natural hide or fur products in your country, we recommend checking with your local customs authority before ordering.

Yes — and a MOGSki piece makes one of the most considered gifts you can give someone who spends time outdoors in real winter. Because each piece is singular and handmade, it carries a weight of intention that a mass-produced item cannot match.

Please note the recipient's shoe size in your order notes. We offer gift packaging and a handwritten note at no additional cost — request this at checkout. We can also ship directly to the recipient's address with no pricing visible on the packaging.

If you're unsure of the recipient's shoe size, a hat, bag, or pair of gloves is more forgiving on sizing than boots, and equally representative of the MOGSki materials and craft.

Because every MOGSki piece is made to order from a specific natural hide, we are not able to accept returns simply because a style did not appeal once received.

We do accept returns or exchanges in the following circumstances:

  • The piece arrives with a manufacturing defect — a fault in stitching, construction, or material present at the time of making.
  • The fit is significantly different from what was agreed at the time of order, and cannot be resolved by our artisans' adjustments.
  • The piece was ordered as a gift and arrived clearly unsuitable in size.

All requests must be initiated within 7 days of delivery. Please email us at hello@mogski.com — we would rather have a direct conversation than process a form.

The best way to reach us is by email at hello@mogski.com — Lizanne reads every message personally and responds to each one, typically within two business days.

You can also reach us on Instagram at @mogskiboots, where we respond to direct messages.

We are a small, personal brand. There is no customer service team — just Lizanne and her artisans. That is a feature, not a limitation.

Still have a question? Just ask.

We are a small, personal brand. Lizanne reads every message and replies to each one personally. Please don't hesitate to reach out.