Delivery
Client Services
Delivery
Every MOGSki boot is handcrafted to order — a process that cannot be rushed. We ship complimentary on all US orders over $300. Below you will find everything you need to know about how your order travels from our artisans to your door.
United States
Standard shipping is complimentary on all domestic orders over $300. For orders below this threshold, flat-rate shipping is available at checkout.
Expedited and priority shipping options are also available should you require a more precise delivery window.
| Standard (Free on orders over $300) | 5–8 business days |
| Priority Shipping | 3–5 business days |
| Express Shipping | 1–3 business days |
Shipping Protection — We strongly recommend adding Shipping Protection at checkout. MOGSki is unable to assist with lost, damaged, or stolen packages on unprotected orders.
Handcrafted to Order
Because each pair is made entirely by hand, your order requires time before it is ready to ship. The following processing times reflect the period between your purchase and dispatch.
| Standard Processing | 2–5 business days |
| Priority Processing | 2–3 business days |
| Express Processing | 1–2 business days |
Pre-Order Notice — MOGSki accepts pre-orders for select handcrafted styles. From order placement through customization and delivery, please allow 4–8 weeks. If your order contains both pre-order and in-stock items, all pieces will ship together once your complete order is ready. To receive in-stock items sooner, we recommend placing a separate order.
Worldwide
MOGSki ships internationally to most destinations. All applicable duties and customs fees are calculated and displayed transparently at checkout so there are no surprises upon arrival.
| Duties & Customs | Calculated at checkout |
| Returns & Exchanges | International orders are final sale |
| Processing Time | May be slightly longer than domestic |
Please note — MOGSki is not responsible for duties, taxes, or delays incurred due to customs clearance. All international orders are considered final sale and are not eligible for return or exchange.
Stay Informed
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You may follow your shipment's journey at any time using the carrier's tracking portal.
If you have not received a shipping confirmation within your expected processing window, please contact our client services team at support@mogski.com and we will be happy to assist.
Need Assistance?
Client Services
Our team is available to answer any questions regarding your delivery, order status, or shipping protection.
Contact UsAfter Your Purchase
Returns & Exchanges
MOGSki offers one complimentary exchange on eligible domestic orders. Please review our full returns policy for details.
View Returns Policy